Privacy Policy

Last Updated: January 15, 2025
Wall Repair Pros
Website: wallrepairpros.com

At Wall Repair Pros, your privacy matters to us. We’re a small, family-owned Las Vegas business, and we treat your personal information with the same care and respect we’d expect for our own. This Privacy Policy explains how we collect, use, and protect the information you share with us when you visit our website or contact our team.

1. Information We Collect

We collect basic information to help us schedule repairs, respond to questions, and improve our services. This may include:

Name
Phone number
Email address
Service address
Photos you send for repair estimates
Messages or details you provide through forms or SMS

We also collect standard, non-identifying data such as browser type, device information, and general site usage statistics.

2. How We Use Your Information

We use the information you provide to:

Respond to inquiries and schedule wall repair services
Provide accurate quotes for drywall, stucco, texture, or paint repair
Communicate appointment updates or service confirmations
Improve our website and customer experience
Maintain internal records and service history

We do not sell, rent, or trade your personal information to any third parties.

3. Cookies & Website Tracking

wallrepairpros.com may use cookies or basic analytics tools to understand how visitors use the site. This helps us improve our pages and make booking easier. Cookies do not give us access to your personal identity.

You may disable cookies in your browser settings at any time.

4. Payment Information

If payments are processed online, they are handled through secure third-party payment platforms. We do not store or have access to your full credit card details.

5. SMS & Email Communication

By contacting Wall Repair Pros, you may receive service-related messages such as:

Appointment confirmations
Repair updates
Follow-up messages
Inquiries about your project

You can reply “STOP” to opt out of SMS communication at any time.

6. Sharing Your Information

We only share your information when necessary to:

Coordinate service with team members or subcontractors
Comply with legal or safety requirements

We do not share your information for marketing by outside companies.

7. Data Security

We take reasonable steps to protect the information you provide. While no online system is 100% secure, we use modern security practices to safeguard your data.

8. Links to Other Websites

Our website may link to third-party resources or platforms. Once you leave our site, we are not responsible for the privacy practices of those sites.

9. Your Rights

You may request to:

Update or correct your information
Delete your information
Ask how your data is being used

Just contact us and we’ll take care of it.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out:

Wall Repair Pros
Email: support@wallrepairpros.com
Phone: (702)612-3439
Website: wallrepairpros.com